Shipping policy
We are committed to providing high-quality handcrafted furniture with a smooth and reliable shopping experience. Please read our shopping and delivery policy carefully before placing an order.
Order Processing
All of our furniture is carefully prepared and crafted to ensure the highest quality standards. Once your order is placed, please allow:
- 3–5 working days for order preparation and manufacturing.
- During busy periods or for customised items, processing times may occasionally be extended. If this happens, we will keep you informed.
Delivery Time
After your order has been completed and dispatched, delivery usually takes:
- 2–4 working days depending on your location within the UK.
Our delivery partners aim to deliver all items safely and on time. Tracking details may be provided where available.
Delivery Information
- Deliveries are made during standard working hours.
- Please ensure someone is available to receive the order at the delivery address.
- Incorrect or incomplete delivery information may result in delays.
Order Confirmation
Once your order is placed, you will receive an order confirmation via email or phone confirming your purchase details.
Delays
While we aim to deliver within the estimated timeframes, occasional delays may occur due to:
- High order volumes
- Courier delays
- Weather conditions
- Public holidays
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding your order, delivery, or our products, please contact us through our official website:
